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Shipping Policy - Trust Engine Shop
At Trust Engine Shop, we strive to ensure that your orders are processed and delivered in a timely and efficient manner. Please review our Shipping Policy for details on how we handle shipping, delivery times, and associated costs.
1. Shipping Destinations:
- We currently ship to addresses within the United Kingdom and selected international destinations. If you are unsure whether we ship to your location, please contact us before placing an order.
2. Processing Time:
- Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
- Custom or special orders may require additional processing time. We will notify you of any delays.
3. Shipping Methods:
- We offer free shipping for all orders at the moment and we reserve the right to change this any time in the future
- For large or heavy items, such as engines, we may use specialized freight services to ensure safe delivery.
4. Delivery Time:
- UK Orders: Standard shipping typically takes 3-5 business days. Expedited shipping options are available for faster delivery.
- International Orders: Delivery times vary by destination and can take 7-21 business days, depending on the shipping method and customs processing in the destination country.
5. Shipping Costs:
- All orders will be shipped for free
6. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment online.
7. Shipping Insurance:
- All shipments are insured for the value of the items being shipped. If your order is lost or damaged in transit, please contact us immediately so we can initiate a claim with the carrier and arrange for a replacement or refund.
8. Delivery Issues:
- If you encounter any issues with delivery, such as incorrect addresses, missed deliveries, or damaged packages, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue promptly.
9. International Shipping Disclaimer:
- For international orders, customs regulations and policies vary by country. Please be aware that we are not responsible for any delays or additional charges imposed by customs. It is the customerās responsibility to ensure that the products ordered comply with local import regulations.
10. Changes to Shipping Policy:
- We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website and will apply to orders placed after the policy is updated.
For any questions or concerns regarding our Shipping Policy, please contact us directly. We are here to help ensure your order reaches you safely and on time.
Trust Engine Shop
278B Chase Road, Southgate
London, London N14 6HA, GB
Email: [contact@enginestrusts.co.uk ]
Phone: [+4474493453014]
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